All cancellations must be received by e-mail at [email protected], we cannot process cancellations over the phone. Cancellations made 14 days or more in advance of the event date, will receive a refund minus the processing fee. Cancellations made within 3 – 6 days will incur a 20% fee. Cancellations made within 48 hours to the event will incur a 30% fee.